Terms & Conditions

Last updated: October 2025
Business name: Creatively Quirky (ABN 21 169 238 533)
Website: www.creativelyquirky.com.au
Location: Mount Gambier, South Australia

1. Agreement & Scope

By accessing or using this website or making a purchase from Creatively Quirky (“we”, “us”, “our”), you agree to the following Terms & Conditions (“Terms”).
If you do not agree with these Terms, please do not use this site.
We reserve the right to update or amend these Terms at any time without prior notice. The version displayed on this page is the current version and applies to all site users.

2. Eligibility & User Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase or use this site.
By placing an order, you confirm that you have the legal authority to do so and that all details provided are true and correct.
You agree not to use the site for any unlawful purpose or in any way that may damage or impair the website.

3. Goods & Services

We offer handmade Memory Bears and related keepsakes made from clothing supplied by customers, as well as sewing workshops and creative services.
All products are handmade to order, and descriptions, dimensions, and materials are clearly outlined on the product pages.
We may update or modify our offerings, prices, or availability at any time.

4. Payment, Shipping & Returns

All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Payment must be made in full at the time of purchase via the payment options available on our website.
Shipping times are estimates and may vary based on workload, customisation level, and Australia Post delivery times.
Because items are custom-made, returns and cancellations are not accepted once work has begun, except as required under Australian Consumer Law.
If your order arrives damaged or incorrect, please contact us within 14 days of delivery for assistance.

5. Intellectual Property

All content on this site, including photographs, text, logos, artwork, and design layouts, is the intellectual property of Creatively Quirky unless otherwise stated.
You may view or download content for personal, non-commercial use only.
Reproduction, distribution, or use of content without prior written consent is prohibited.
If you submit images or personal materials (for example, garments for a Memory Bear), you confirm that you have the right to share those materials with us.

6. Warranties & Liability

We take great care in crafting each product, but due to the handmade nature of our work, slight variations may occur — these are part of each bear’s unique character.
We make no warranties regarding uninterrupted website availability or complete accuracy of content.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from the use of this website or products purchased.
Your statutory rights under Australian Consumer Law remain unaffected.

7. Modification or Suspension of Services

We may, at our discretion, modify, suspend, or discontinue any part of the website or service at any time without notice, including for maintenance or updates.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of South Australia and the Commonwealth of Australia.
Any disputes will be handled in the non-exclusive jurisdiction of the courts of South Australia.

9. Promotional Content & Communications

By purchasing or subscribing to our mailing list, you consent to receive updates, newsletters, or promotional offers from us.
You can unsubscribe from marketing emails at any time using the “unsubscribe” link included in every email.

10. Contact Information

If you have questions about these Terms & Conditions or need support, please reach out:

Belinda Gabell
Creatively Quirky
📍 Mount Gambier, SA 5290
📧 belinda@creativelyquirky.com.au
🌐 www.creativelyquirky.com.au

Terms & Conditions