How It Works
1. Choose & Order Your Bear
Browse our range of Memory Bears and pick your favourite design and personalisation tier. Add your custom details during checkout.
2. Post Your Fabric to Us
After ordering, you will receive an email with posting instructions and our address.
• What to send: We typically require 2-3 baby grows or 1 adult shirt minimum per bear, but you can contact us if unsure.
We have complimentary fabric we can add if required.
• How to Send: Please use Australia Post with tracking for safety.
• Packaging Tips: Ensure your items are clean, labelled (with your name/order number), and securely packaged.
3. We Handcraft Your Bear
Once we receive your fabric, your Memory Bear is lovingly handmade to your custom specifications.
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A proof is sent to you prior to sewing. Multiple changes can be made to ensure the bear is created just the way you would like it.
• Creation time is usually 2–3 weeks from receiving your fabric.
• We’ll update you at key stages: fabric arrival, start of creation, completion, and posting.
4. Delivery Back to You
Your finished bear is carefully packaged and sent to you via tracked Australia Post. All unused fabric will be returned to you!
• You will receive a tracking number once your bear is on its way.
• Standard shipping takes 3–7 business days within Australia.
5. Enjoy & Treasure!
Your unique Memory Bear is ready to comfort, celebrate, and keep your memories close.